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Content missing from Licence Renewal Notice

08 Jan 2020

Renewal notices were recently sent out to all CA members but some important information was not received by some members.

Over the last couple of days, you should have received a membership expiry email. However, we note you have already purchased a new membership for 2020 and therefore you can disregard this expiry email.  

The expiry email was based on your old membership that was previously purchased on STG and imported into our new system - TidyHQ.  Unfortunately, this expiry notice is a legacy issue with the transition to our new system. 

We apologise for any confusion and inconvenience this expiry email may have caused.

If you would like to check your membership status, please log on to TidyHQ and under the membership tab, you will be able to see your active and/or expired memberships.

https://cycling.tidyhq.com/users/sign_in

If you are still unsure of your membership status or think it is incorrect, please let our membership team know by contacting us HERE.

Please note membership cards will begin printing in early January and we expect you should start receiving them in February. If you have any races prior to this please provide your payment receipt as proof of membership.

We hope you have a great year of riding in 2020. 

Regards,

CA Membership team

 

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